The three tiers of data empowerment
Access is not fluency, and fluency is not action. A short walk through the Data Empowerment Model and why most capacity building efforts stall at the first tier.
Coming soon
Insights
Notes from inside the work
Short pieces on systems mapping, coalition practice, data literacy, and the research behind how people engage with digital mental health tools.
Why the map is never the point
Every mapping engagement produces a beautiful diagram, and the diagram is the least valuable thing that comes out of it. The value is in what a room of people are forced to say out loud while building it.
Coming soon
Writing
Recent pieces
This section is new and will grow. Follow along on LinkedIn for pieces as they publish.
Why people abandon mental health apps
Engagement research usually asks what drives use. The more useful question is what quietly inhibits it, which is the premise behind the Inhibitor Abandonment Matrix.
Coming soonYour coalition does not have a communication problem
Groups that meet regularly and change nothing usually have a structural problem wearing a communication problem's clothing. How to tell the difference.
Coming soonWhat pathway mapping reveals that dashboards cannot
Dashboards report on the pathway you designed. Mapping reports on the pathway people actually travel, which is rarely the same.
Coming soonWhere artificial intelligence earns its place in a lean nonprofit
A practical account of the tasks where these tools save real hours, and the tasks where adopting them costs more than it returns.
Coming soonIndicators your team can actually maintain
Measurement frameworks fail at the point of collection, not the point of design. How to size an evaluation to the staff who will run it.
Coming soonResources
Tools and templates
Practical instruments teams can use before, or instead of, engaging us. Add downloads here as they are published.
Data story starter
A structured template for turning a set of indicators into a narrative a board or funder can follow.
Available on requestPriority indicator snapshot
A one page format for summarizing the handful of measures that should drive a planning cycle.
Available on requestCoalition planning worksheet
Charter, role clarity, and decision rights, arranged so a coalition can complete it in a single session.
Available on requestWant a piece written on your problem
If a question keeps coming up in your system, it probably comes up in others. Tell us and we may write about it.